This restaurant and business privacy policy (the “Policy”) describes how OpenTable, Inc. and its subsidiaries (collectively, “OpenTable,” “we,” “our” or “us”) collect, use, process and share personal information from current or prospective restaurant customers, service providers and partners. This Policy applies to current and prospective restaurant customers, service providers, and partners who visit and/or use (individually, “you”) OpenTable’s websites, applications, social media accounts, other online services, or otherwise interact with us online or offline (altogether referred to as our “Services.”). For particular types of information or processing, we may provide you with choices or request your additional consent related to what information we collect and how we may process it. Please note that your use of our Services is additionally subject to the OpenTable Terms of Use where applicable in addition to any rights specified in your Client Agreement or other agreement you may have with us.
If you are a California resident, please find additional disclosures here.
When you use or visit our Services, we collect information directly from you (e.g., when you make selections on our platform). We may also generate information about you (e.g., information about your device when you use our mobile application). In some cases, we also obtain personal information from third parties (e.g., restaurants, business partners, our group companies, or other third parties).
“Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. For purposes of this Policy, there is no meaningful distinction between the terms “personal information” and “personal data.”
Certain parts of our Site may ask you to provide personal information. For example, if you provide your contact details to register an account with us, subscribe to marketing communications (like our newsletters), or enable us to contact you. If you contact us to find out more about the OpenTable Services, we will collect personal information about you so that we can fulfill your request.
We collect the following personal information from you, depending on the products and features you use:
You may choose not to provide some of the personal information described above. Please note, however, that our Services may require some personal information to operate so if you choose not to provide the personal information necessary to operate and provide you with a particular feature, you may be unable to use that feature.
Sensitive Personal Information. We do not proactively collect sensitive personal information, but in the course of your communications with us, you may freely choose to share information that may be considered sensitive. In the event you share such information with us, we do not use this information for the purpose of marketing or advertising products to you. In addition, certain features of our Services may prompt your device or browser to request access to your precise geolocation information, which may be considered sensitive personal information. We do not process precise geolocation absent you granting permission through your device or browser. Sensitive personal information you voluntarily submit is processed on the basis of your consent, which you may revoke at any time by contacting us at the details set out in the How to Contact Us section below.
As you visit our Services, we generate certain personal information about you, including through automatic data collection and by inferences based on the information we collect about you and your activity. We may automatically collect information about your interactions with the Services or communications you receive (such as email) using certain technologies, such as cookies, web beacons and other technologies (see our Cookies and Interest-Based Advertising Policy for more details).
We generate the following categories of personal information about you:
We may use and store this information to provide and improve features of our Services, for example, to tailor our Services on a needs-based manner to better facilitate your requests and to provide you with more relevant content and features. Please see the Your Rights and Choices section below for more information about how to adjust your preferences, including those related to location information.
We may also receive certain categories of personal information from third parties, such as third-party websites, applications, social media networks, and services (which may include publicly-available sources; each of these is a “third-party platform”), our group companies, and other third parties. If you are a current OpenTable restaurant customer, we will combine this information with information we collect through our Services and use and share it for the purposes described below. The categories of personal information we may obtain from third parties include:
Third parties may also collect, use, and share information about you (such as independent platforms you choose to use in connection with our Services, e.g., payment processors). This Policy does not cover such third-party services or their use of personal information and we do not take responsibility for their privacy practices. For more information about the information we share with third parties and the recipients of such information, please refer to the How We Share Your Information section of this Policy.
We use your information to provide our Services, tailor your experience, and for the other purposes set forth below:
We may use your personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent. If you have any questions or need more information regarding the legal basis on which we collect and use your personal information, please contact us at the details provided in the How to Contact Us section below.
We may share your information in the circumstances described below:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
You have certain rights regarding your personal information, including the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain types of processing of your personal information, and the right to data portability.
You can exercise these rights by contacting us at the details provided in the How to Contact Us section below. We will respond to your request in accordance with applicable law.
We use appropriate technical and organizational measures to protect the personal information we collect and process. Our security measures are designed to provide a level of security appropriate to the risk of processing your personal information. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your personal information.
For purposes of applicable data protection laws, OpenTable operates as a controller of your general contact information (such as names, email addresses, phone numbers and billing information) as well as online reservation data made by diners through our OpenTable platform that you may have access to. In other circumstances, OpenTable operates as a processor of personal information that is maintained and owned by our clients and partners, consistent with the terms of our agreements with such parties.
We share your information with other third-party business partners for their own marketing purposes. These third parties include online advertisers or ad tech companies, who may provide you with targeted advertising and marketing communications, where permitted under law. The information we share includes information collected through your use of our Services and information we collect about you through the use of cookies and similar technologies.
To learn more about your choices related to how we share your information with our business partners, please see the Your Choices and Rights section below.
Our Services allow you to connect and share your restaurant content and information publicly. Our Services may also allow you to connect your restaurant with us on, share on, and use third-party platforms, including those on which OpenTable has a presence. Please be mindful of your restaurant privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. OpenTable also does not control the privacy practices of third-party platforms. Please contact those sites and services directly to learn about their privacy practices.
We share information with third-party vendors, consultants, and other service providers who perform services or functions on our behalf (e.g., hosting or operating our Services, data collection, reporting, ad response measurement, site analytics, data analysis, delivering marketing messages and advertisements, and providing fraud detection services). We do not authorize these third parties to use or disclose your information for purposes other than for which it has been provided. We require these third parties to maintain and implement security measures to protect your information from unauthorized access or processing.
We maintain commercially-reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
Security safeguards. We use technical and organizational security measures designed to protect personal information we process about visitors to our Services against unauthorized access, disclosure, alteration and destruction. However, please note that no Internet transmission can ever be guaranteed 100 percent secure, and so we encourage you to take care when disclosing personal information online and to use readily available tools, such as Internet firewalls, secure email, and similar technologies to protect yourself online. Except to the extent that liability cannot be excluded or limited due to applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.
You play an important role in keeping your information secure. You or your restaurant users should not share your user name, password, or other security information for your OpenTable account with anyone. If we receive instructions using your user name and password, we will assume you have authorized the instructions. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please contact us immediately as detailed in the How to Contact Us section below.
We may retain your or your restaurant users’ personal information for as long as your account is active and consistent with any agreement you may have with us for our Services. After your account becomes inactive or after the termination of any agreement we may have with you, we may retain general business contact information for up to seven years. We may also retain your personal information as necessary to:
When you or your restaurant users use or visit the Services, we collect information about your usage and activity using cookies, web beacons, and other technologies. Third parties may also view, edit, or set their own cookies. We and our third-party service providers, our group companies, and other business partners may also place web beacons for these third parties. The use of these technologies by third parties is subject to their own privacy policies and is not covered by this Policy, except as required by law. See our Cookies and Interest-Based Advertising Policy for more details.
If you no longer want to receive marketing and promotional emails from OpenTable, you may click on the “unsubscribe” link in such emails to opt-out of future marketing email communications. Please note that even if you opt-out of receiving marketing communications from one or all of our Services, we will still send you service-related communications.
To exercise choices regarding cookies set through our websites or Services, as well as other types of online tracking and online advertising, see our Cookies and Interest-Based Advertising Policy for more details. We currently do not employ technology that recognizes “do-not-track” signals from your browser, but if you enable browser-level opt-out preferences through global privacy control, our Services will treat this signal as a request to opt-out of the selling or sharing of your data collected through cookies for interest-based advertising purposes.
As explained in more detail in the Information We Collect and Use section above, we collect information about your location if you enable location services through the settings in your mobile device, or with your consent, as may be required by law. You can change the privacy settings of your device at any time to turn off the sharing of this location information with our Services. If you choose to turn off location services, this could affect certain features of our Services. If you have specific questions about the privacy settings of your device, we suggest you contact the manufacturer of your device or your mobile service provider for help.
If you have created an online account with us and would like to update the information you have provided to us, you can access your account to view and update your information. You may also contact us as described in the How to Contact Us section below.
In addition to any rights specified in your Client Agreement, where applicable under local law, you or your restaurant users may have the following rights regarding your personal information:
Where we are using your personal information on the basis of your consent, and where applicable under local law, you have the right to withdraw that consent at any time. Where you have granted consent to receive direct marketing communications from us, and where applicable under local law, you may withdraw that consent at any time.
If you or your restaurant users wish to exercise legal rights you may have under applicable law, please submit your request to hello@aidenappi.io. So that we can better process your request, please provide the email you use to log into your OpenTable account. If you do not have an OpenTable account, please provide the email and any other relevant contact information you used to make requests or to use our Services.
Some jurisdictions also permit you to appeal a decision made with respect to your exercising of your privacy rights. If you wish to appeal a decision to a request you have made, please send your appeal request to hello@aidenapp.io.
Information about you or your restaurant users will be transferred to, or accessed by, entities located around the world as described in this Policy. Some of these entities may be located in countries (such as Nigeria) that do not provide an equivalent level of protection for personal information as your home country.
We have put in place safeguards designed to provide adequate protection for transfers of certain information, in accordance with applicable legal requirements. For more information on the appropriate safeguards in place, or to request a copy of these safeguards, please contact us using the contact details listed in the How to Contact Us section below.
Our Services contain links to other websites or services that are not owned or controlled by OpenTable, including links to websites of restaurants and restaurant affiliates and our advertisers, our group companies, and other business partners. This Policy only applies to information collected by our Services. We have no control over these third party websites, and your use of third party websites and features are subject to privacy policies posted on those websites. We are not responsible or liable for the privacy or business practices of any third party websites linked to our Services. Your use of third parties' websites linked to our Services is at your own risk, so we encourage you to read the privacy policies of any linked third party websites when you leave one of our Services.
Our Services are not directed at or intended for use by children under the age of majority in applicable jurisdictions. We do not knowingly collect information from children under 16 years of age. If you become aware that an individual under 16 years of age has provided us with information without your consent, please contact us using the contact details listed in the How to Contact Us section below.
We may update this Policy from time to time in response to changing legal, technical, or business developments. When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Policy changes if and where this is required by applicable data protection laws.
You can see when this Policy was last updated by checking the “last updated” date displayed at the top of this Policy.
If you have any questions or concerns about this Policy or our privacy practices, please contact us at:
Garden Technology Limited
369 Borno way, Alagomeji, Yaba
Lagos Mainland, Lagos, Nigeria.